Return Policy
Policy Overview
At vorzelynxap, we are committed to providing high-quality presentation design services. This Return Policy outlines the terms and conditions regarding refunds and cancellations for our services.
Service Cancellation
Clients may cancel their project before work has commenced. Cancellation requests must be submitted in writing via email. The following terms apply:
- Cancellation before work begins: Full refund available
- Cancellation after work has started: Refund amount depends on work completed
- Cancellation after project completion: No refund available
Refund Process
Refunds, when applicable, will be processed within 14 business days of approval. Refunds will be issued using the same payment method used for the original transaction.
Revision Policy
Our service packages include a specified number of revision rounds. Additional revisions beyond the included amount may incur additional charges. We work closely with clients to ensure satisfaction within the agreed revision scope.
Quality Assurance
We stand behind the quality of our work. If you are not satisfied with the delivered presentation design, please contact us within 7 days of delivery to discuss resolution options, including revisions or adjustments.
Contact for Returns
For questions about returns, cancellations, or refunds, please contact us at:
Email: request@vorzelynxap.world
Phone: +64 22 024 5045
Address: 30 Duncan Road, St Andrews, Hamilton 3200, New Zealand